Sell as a private seller
From a ring in your jewellery box to a vintage heirloom: ONEJWL supports review, sale, secure payment and insured shipping.
You can publish and sell standard listings before payout verification. After payment, you have five business days to get your identity and payout account approved, and must not ship before approval. Without timely approval ONEJWL cancels the order and refunds the buyer. Your proceeds remain on hold until verification. Higher-value or higher-risk listings may require earlier verification. An open claim also blocks payout until review.
Start seller verificationPrivate buyers must complete the required contact, profile and bank checks before purchasing. Seller protection applies only to purchases paid for and handled through ONEJWL. If a claim is opened, we review evidence from both sides before releasing payout.
How it works
Start with your listing. ONEJWL asks for additional verification only when required for publication, risk, payment or payout.
Clear private offer
A statutory 14-day right of withdrawal generally does not apply to private sales. You must therefore make one clear choice for each listing. The buyer sees it on the listing and before payment.
The buyer may return within 14 days of receipt even without a product defect. This voluntary promise forms part of the purchase agreement. A timely return request blocks your payout until the return is completed safely.
The buyer cannot return solely because of taste, size or regret. They can submit a claim if the item does not arrive, is damaged, may be inauthentic or materially differs from your listing.
Protect yourself with evidence
Good evidence helps ONEJWL determine whether a claim concerns the correct item, its condition before shipping, the packaging or transport. Keep the item and parcel in view until the shipment is accepted.
Photograph the item from every side, its condition, hallmarks, serial number, certificate and identifying details immediately before packing.
Document the protective layers, closed box, any security seal and parcel weight. Ensure the item cannot move freely inside the package.
Use the required insured shipping route and keep proof of handover, insurance reference, tracking and, where required, the signature.
A claim does not automatically establish fault. ONEJWL reviews every properly submitted claim, requests evidence from buyer and seller and postpones payout while the investigation continues. The short inspection period after delivery is currently 3 days; mandatory statutory rights are not shortened by this.
Only when successful
A standard listing is free. This example uses the current standard rate for private sellers; an individual commission benefit may differ. The exact deduction is shown with your listing before the sale.
View all current ratesONEJWL supports the relevant checks and tracks the transaction, shipping and any disputes.
ONEJWL supports the relevant checks and tracks the transaction, shipping and any disputes.
ONEJWL supports the relevant checks and tracks the transaction, shipping and any disputes.
Also read about buyer protection, seller trust and view the auction collections.
